Salesforce officially announced status.salesforce.com (you can also reach it at
http://trust.salesforce.com/)...
The media has mixed reviews on this... some positive, some negative... My opinion is let's see what happens when there is another downtime incident...tell me what this page tells a VP of Sales when they can't access their CRM system?
"WOW, they seem to be processing a lot of transactions - whatever those are - and there's a yellow light. Okay, I guess now that I see this, I don't care they they are having an outage."
In my opinion - salesforce missed the mark on this. This page should be all about WHAT THEY WILL DO FROM A COMMUNICATION STANDPOINT WHEN AN OUTAGE OCCURS. Simply stating the system is up or down, really isn't enough -WE KNOW WHEN IT'S UP OR DOWN BECAUSE WE CAN'T LOG IN. What we really want to know is (1) what you are doing to solve the problem and (2) when any issues will be resolved.
I'm interested in hearing other opinions on this...