A blog for frustrated users of Salesforce.com

Thursday, February 09, 2006

premium support/SFDC employee

Could a Salesforce.com employee of premium support customers tell uswhen it will be back up and running?


Anonymous Anonymous said...

I just received this email. Looks like they’re opening access to the system status page....

At 10:54 am Pacific Time, a primary hardware server in our cluster failed, and one of our North American (NA1) servers did not automatically recover. This required a manual restart of the NA1 database which completed at 12:15 pm Pacific Time. All systems are now operational and we apologize for any inconvenience this may have caused.

For more information on current system status, please see http://status.salesforce.com. Our system page will be available to all customers by Monday, February 13, 2006.

We appreciate your patience and apologize for the inconvenience to you, and your employees, customers and partners.

- Salesforce.com Premium Support

3:14 PM

Anonymous Anonymous said...

As of Monday 2/13/06 all salesforce.com users will have access to http://status.salesforce.com. They have been load testing the sight to make sure that it can handle all of the traffic before allowing all users to access.

1:21 PM

Anonymous David Dobrin said...

The status page is only open to premium support customers who have been e-mailed a special login.

David Dobrin

9:27 AM


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